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Customer Operations Trainee at Cabify

Department: Customer Experience & Operations

Language
Location
Lima, Department of Lima
Level
entry
Posted

Description

Cabify is hiring a Billing and Customer Service Assistant to support customer registration, billing, payment, collections, account operations, invoice registration, reporting, and operational ticket management. The role handles corporate customer inquiries, escalations, communication channels, and collections portfolios while maintaining service quality, data protection, and regulatory compliance. Candidates should be university students in their final semesters, preferably in Accounting, Business Administration, Business, or a related field, with customer-service experience, Office proficiency, Zendesk or similar platform knowledge, and strong organizational skills. The position offers flexible working hours, FOLA insurance, professional development, and other employee benefits.

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