Summary from listing
The Customer Outreach Data Associate II supports L.A. Care Health Plan’s Contact Center by providing data and clerical assistance for member files, provider changes, resource tools, call text reports, member information updates, and related inquiries. The role also tracks and maintains work reports and inquiries, including Covered Sales Force Tickets, Call Back Assignments, and DHS panel inquiries. A high school diploma or equivalent is required, along with at least six months of data-entry experience, preferably in healthcare, and proficiency with Microsoft Office Word and Excel.
