Description
D-Fend Solutions is seeking a Multidisciplinary Customer Program Manager to guide customers through onboarding, adoption, and optimization across hardware, software, and services. The role serves as the primary account contact, coordinates technical support and engineering, delivers training, manages the customer lifecycle, monitors health and churn risk, and provides feedback to product and service teams. Candidates need at least five years of relevant experience, hardware and software product experience, strong communication and project-management skills, and a bachelor’s degree in a related field.
