Description
The Customer Program Manager owns long-term enterprise customer relationships and leads large-scale technology deployment, rollout, and lifecycle management projects. The role coordinates deployments across sales, operations, field services, logistics, procurement, and customer teams; manages project plans, schedules, risks, orders, ERP and service-management transactions, reporting, and customer escalations; and mentors junior project managers. The position requires a bachelor's degree and 5–7 years of project management experience in technology deployments or related fields, along with ERP, CRM, or service-management platform experience.
