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Customer Program Manager at TRU1012TWEST

Department: Customer Success

Setup
On-site
Location
Westlake, Ohio
Type
Full-time
Level
senior
Posted

Description

TRG is seeking a Customer Program Manager to own long-term enterprise customer relationships and lead large-scale technology deployment, rollout, and lifecycle management projects. The role coordinates deployments across sales, operations, field services, logistics, procurement, and customer teams; manages project plans, schedules, risks, orders, ERP and service-management data, reporting, and customer escalations; and mentors junior project managers. The position is ideally in person and requires a bachelor's degree, 5–7+ years of relevant project management experience, and experience with ERP, CRM, or service-management platforms.

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