Description
The Customer Quality Analyst supports internal and external customers by resolving product, supply chain, and process quality issues; developing customer expectations; prioritizing quality issues with customer-centric metrics; building external quality relationships; contributing to process improvement and Six Sigma or continuous improvement projects; and supporting the Customer Quality organization’s vision and strategy. The role requires a college or university degree, minimal to intermediate experience, Spanish proficiency at B2–mid to upper-intermediate level, and may require export-control or sanctions licensing. It is hybrid and scheduled from 5:00 p.m. to 2:00 a.m.
