Customer Quality Engineer at Bosch Rexroth

Setup: Hybrid
Location: Fountain Inn, South Carolina
Type: Full-time
Posted: Jun 26, 2026

Description

Bosch Rexroth is seeking a Customer Quality Engineer (CQE) to act as the primary quality liaison between the company and customers in the mobile hydraulics sector. The role involves addressing customer quality concerns, resolving complaints, ensuring customer satisfaction, and driving continuous improvement to meet industry standards. The CQE will investigate complaints, conduct root cause analyses, monitor performance metrics, participate in audits, and collaborate with internal teams to achieve customer goals.

Required Skills

Quality Tools and Methodologies
Problem Solving and Coordination
Shainin, Six Sigma
Reading Technical Drawings and Specifications
Root Cause Analysis and Corrective/Preventive Action Processes
Quality Management Systems (QMS)

Additional Information

Required Previous Experiences: 3+ years of experience in manufacturing, project management and/or quality focused projects
Proven track record in customer-facing roles, including direct interaction with vendors, OEMs, and end users to resolve quality issues and drive improvements.
Preferred Qualifications: Strong knowledge of quality tools and methodologies: 8D, 5 Whys, FMEA, SPC, Control Plans, APQP, PPAP.
Problem solving and coordination experience; Shainin, Six Sigma, etc....
Proficiency in reading technical drawings and specifications.
Experience with root cause analysis and corrective/preventive action processes.
Familiarity with quality management systems (QMS).
Strong interpersonal and communication skills: ability to work well with others in both one-on-one relationships as well as group activities.
Strong organizational, analytical, and problem-solving skills with a highly oriented process approach.
Ability to travel to customer sites (domestic and international) and other company locations as needed.