Description
The Customer Quality Engineer manages customer complaints, returned material analysis, escalations, root-cause investigations, corrective and preventive actions, quality KPIs, audits, and continuous improvement. The role coordinates cross-functional teams, communicates with customers, prepares quality reports, and drives customer satisfaction. It requires five years of relevant experience, a bachelor's degree in engineering, fluent English, and extensive quality-engineering knowledge including 8D, APQP, PPAP, PFMEA, MSA, IATF 16949, ISO 9001, ERP systems, and Six Sigma. The employer offers medical, dental, and vision coverage along with other benefits.
