Description
The Customer Service Representative answers inbound customer calls, processes orders, handles inquiries and complaints, and promotes Bass Pro Shops and Cabela’s programs. The role uses POS and SAP systems, follows identification and age requirements, resolves customer issues, supports asset protection, and performs opening and closing store duties. One or more years of sales or service experience and a high school diploma or equivalent are preferred, along with outdoor-lifestyle experience and knowledge of the company’s products.
