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Customer Relations Coordinator at Forward

Department: Operations

Compensation · Listed in posting

$23/hr

Location
Des Plaines, Illinois
Type
Full-time
Level
entry
Posted

Description

The Customer Relations Coordinator provides front-line administrative and customer service support for multimodal transportation, air/ocean, or contract logistics operations. The role serves as a primary contact for customers, carriers, drivers, and internal teams; handles shipment tracking, scheduling, documentation, data entry, freight acceptance, and basic accounts receivable, accounts payable, and billing support. It requires a high school diploma or GED, strong communication and attention to detail, office technology proficiency, and a 100% on-site work arrangement.

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