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Customer Relations Coordinator-Dispatcher at Forward

Department: Operations

Compensation · Listed in posting

$22/hr

Setup
On-site
Location
Middleburg Heights, Ohio
Type
Full-time
Level
entry
Posted

Description

The Customer Relations Coordinator provides front-line administrative and customer service support for multimodal transportation terminals, air/ocean branches, or contract logistics sites. The role serves as a primary contact for customers, carriers, drivers, and internal teams; handles shipment tracking, documentation, scheduling, customer support, freight acceptance, and basic accounts receivable, accounts payable, and billing. It requires a high school diploma or GED, strong communication and attention to detail, office technology proficiency, and a 100% on-site work arrangement. Compensation is $22.00 per hour, with a Monday-through-Friday schedule from noon to 8 PM.

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