Description
DriveTime Family of Brands is hiring a Customer Relations Specialist to manage individual customer inquiries and complaints across pre- and post-sale situations. The role involves proactive follow-up, multichannel customer communication, cross-functional research, conflict handling, case resolution, and identifying process improvements while maintaining performance goals and customer satisfaction. The position is hybrid after training, requires a high school diploma or GED, and offers benefits including medical, dental, and vision coverage along with other perks.
