Description
The Customer Service Representative will provide product and service information, resolve customer issues and complaints, coordinate purchase orders from order entry through shipment, and maintain customer and supplier relationships. The role also supports the sales team, responds to calls and emails, follows up on quotes, analyzes customer data, and may travel to customer locations, manufacturing plants, sales meetings, and training events. It is a day-shift, Monday-through-Friday position requiring a GED or equivalent, at least two years of maintenance experience preferably in manufacturing, and knowledge of fabricated sheet-metal manufacturing.
