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Customer Relationship Coordinator at Microbac Laboratories, Inc.

Location
Fayetteville, North Carolina
Level
entry
Posted

Description

Microbac Laboratories, Inc. is hiring a Customer Relationship Coordinator to support Tier III customers through proactive customer service, timely responses, account onboarding, CRM and laboratory information system setup, report and document preparation, lead routing, and coordination with technical and sales teams. The role requires prior customer service experience, PC proficiency, basic problem-solving ability, and general technical industry knowledge; commercial laboratory experience and relevant science education are preferred. The position is based in a general office environment, may require less than 20% travel, and includes medical, dental, vision, life insurance, disability, paid time off, and other benefits.

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