Description
The Customer Relationship Executive will represent Digitide Solutions Limited and serve as the first point of contact for customers. The role handles inquiries, provides product and service information, resolves issues and complaints, builds customer relationships, documents feedback, and collaborates with internal teams to improve customer experience. The position requires strong communication, customer service, problem-solving, attention to detail, MS Office, and customer relationship management skills; prior customer-facing experience and BFSI knowledge are preferred.
