Description
The Customer Relationship Executive will represent Digitide Solutions Limited and serve as the first point of contact for customers. The role handles inquiries, provides product and service information, resolves issues and complaints, builds long-term relationships, maintains customer records, and collaborates with internal teams. It requires strong communication, customer service, problem-solving, conflict-resolution, and time-management skills, along with MS Office and customer relationship management tool proficiency; prior customer-facing experience and BFSI knowledge are preferred.
