Description
The Customer Relationship Executive will represent Digitide Solutions Limited and serve as the first point of contact for customers, handling inquiries, providing product and service information, resolving issues and complaints, and building long-term relationships. The role requires strong communication, customer service, problem-solving, and conflict-resolution skills, along with MS Office and customer relationship management tool proficiency. Prior customer-facing experience is preferred, while knowledge of the BFSI industry and its regulations is an asset.
