Description
The Customer Relationship Executive will represent Digitide Solutions Limited and serve as the first point of contact for customers, handling inquiries, providing product and service information, resolving issues and complaints, building long-term relationships, maintaining interaction records, collaborating with internal teams, and promoting products when appropriate. The role requires strong communication, customer service, problem-solving, conflict-resolution, MS Office, and customer relationship management skills; prior customer-facing experience is preferred, while BFSI industry knowledge is an asset.
