Description
The Customer Relationship Manager will build and maintain client relationships, retain existing customers, manage accounts, identify upselling and cross-selling opportunities, resolve issues, analyze client metrics, manage contracts and agreements, and gather feedback. The role requires at least five years of sales experience in a technical, enterprise, or B2B environment, account management or relevant experience, client-focused solution delivery, industry background, strong communication and presentation skills, attention to detail, and a bachelor’s degree.
