Description
The Customer Relationship Manager will strengthen relationships with commercial customers across Shaftesbury Capital’s central London portfolio, support customer onboarding and engagement, communicate customer needs and feedback to Property and Facilities Management teams, and identify opportunities to improve services and customer experience. The role requires customer service, account management, stakeholder engagement, communication, commercial awareness, CRM or portal experience, and the ability to analyse customer insight. Workman is delivering property management services for the portfolio, with instruction underway since 1 June 2026.
