Description
Tailscale is hiring a Customer Reliability Engineer to own complex, ambiguous post-sales technical escalations, investigate and reproduce difficult bugs, communicate with customers, build engineering handoff packages, track issues, and identify recurring problems. The role partners with Customer Success, Support, and Product/Engineering and requires extensive SaaS or infrastructure technical support experience, networking and overlay-networking expertise, Go and Python debugging, systems administration, and packet-level analysis. The UK pay range is £90,850–£113,760, with base salary, equity, variable commission, and comprehensive benefits.
