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Customer Resolution Lead Representative at AcuityBrands

Language
Location
El Pueblito, Querétaro
Level
mid
Posted

Summary from listing

The Channel Customer Order Management Specialist supports Acuity Inc.’s channel customers through order entry, medium- to hard-order and project management, shipping coordination, exception monitoring, customer-intake navigation, and resolution of pre-sale, technical, and warranty issues. The role requires a bachelor’s degree, advanced English, customer-service experience, strong communication and organizational skills, Microsoft Office proficiency, and the ability to work independently and collaboratively. Travel is limited to 0–25%.

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