Description
The Customer Resolution Specialist provides responsive, accurate, and compassionate support to healthcare providers and clients regarding claims, billing, and payment status. The role manages inbound calls and written inquiries from initial contact through resolution, researches multiple systems, coordinates next steps, communicates updates, and identifies root causes or repeat-contact risks. This is a fully onsite contract position in Tampa, Florida, with pay of $25.00–$26.00 per hour and benefits subject to eligibility.
