Description
The Customer Resolution Specialist provides responsive, accurate, and compassionate support to healthcare providers and clients regarding claims, billing, and payment status. The role manages inbound calls and written inquiries from start to finish, coordinates with other departments, researches billing and claim information across multiple systems, identifies root causes and next steps, and follows through to resolution. This is a fully onsite contract position in Tampa, Florida, with compensation of $25-$26 per hour and an anticipated application deadline of September 30, 2026.
