Description
Epos Now is hiring a full-time Customer Retention Agent to reduce customer churn, contact customers at risk of cancellation, manage canceled accounts, handle billing and subscription queries, resolve complaints, and maintain customer relationships. The role supports a US customer base from Monday to Friday, 1:00pm–10:00pm UK time, with some weekend working, and offers £26,436 plus uncapped commission. Benefits include casual dress, company events, a pension, an employee discount, on-site parking, and a referral programme.
