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Customer Retention & Development Manager (CRDM) at Expeditors

Department: Account ManagementSeniority in posting: director

Language

Compensation

¥380,000 – ¥650,000/mo

Setup
On-site
Location
Tokyo, 東京都
Type
Full-time
Level
lead/mgmt
Posted

Description

The District Retention Manager builds and protects customer retention programs across a district, supports product managers, leads branch retention meetings, analyzes revenue trends, ensures call and review targets are met, improves customer relationships, and grows revenue across products and geographies. The role requires a bachelor's degree or equivalent business qualifications, at least four years of Expeditors or industry experience, client-business-planning and team-management skills, knowledge of Expeditors operating systems and Microsoft Excel, and fluent English and Japanese communication skills.

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