Description
The Customer Return Engineer will support supply-chain and customer-return operations by accelerating quotes and repair commitments, reporting CRM turn time and critical-part delivery, coordinating weekly CRM meetings with contracts, quality, and supply-chain stakeholders, managing manual checklists, and training suppliers. The role requires a bachelor's degree, 1–3 years of relevant experience, SAP experience in customer-return processes, project-leadership experience, data-analysis and reporting skills, and the ability to work in both shop-floor and office environments. It is a full-time hybrid position in Windsor Locks, Connecticut, with 2–3 days on-site, 5% travel, and U.S. citizenship required.
