Description
Tiime is hiring a Customer Support Specialist to handle incoming user requests by email, chat, and phone; train customers on the Tiime software through webinars and personalized support; improve the user experience; and contribute to quality objectives such as answer rate and handling time. The role offers a fixed salary plus a €10 Ticket Restaurant card, profit-sharing, mobility benefits, additional leave, and remote-work days. A Bac+2/3 qualification in customer relations or successful first experience is preferred, along with strong communication, adaptability, project-management ability, and a customer-focused approach.
