Description
Orange Business is hiring a Level 1 Security Service Desk Specialist to serve as the first point of contact for security incidents and requests. The role handles incident triage, diagnosis, escalation, user access and account requests, security monitoring, documentation, reporting, customer communication, and collaboration with IT and security teams. It requires French and English fluency, networking and firewall knowledge, VPN familiarity, and the ability to work 24/7, with a hybrid work arrangement and professional development opportunities.
