Customer Security Operation at orange

Orange Business is hiring a Level 1 Security Service Desk Specialist to serve as the first point of contact for security-related incidents and requests. The role involves triaging and diagnosing security alerts, handling access and account requests, monitoring security dashboards, documenting incidents, generating reports, supporting end users, and collaborating with IT and security teams. The position requires French and English fluency, networking and security-system knowledge, strong customer service and communication skills, and the ability to work 24/7 in a hybrid office-and-home arrangement.