Description
CWS Workwear in Hannover is seeking a Customer Service Administrator (Internal Sales) to join their team. The role involves acting as the primary contact for customers and colleagues, supporting the field sales team, handling customer requests, coordinating complaint resolution, managing appointment monitoring and delivery tracking, maintaining customer history, processing invoices, preparing structured reports, and setting up customer master data. The ideal candidate will have completed commercial training or possess significant professional experience, ideally with internal customer service or telephone support, and should demonstrate strong customer-service orientation, proficiency in MS Office, reliability, and excellent German language skills.
