Description
WEX Australia is hiring a Customer Service Advisor for a permanent customer service role. The position serves as the primary contact for customers, resolves queries at first contact, handles billing and service complaints, maintains customer accounts and records, promotes WEX products, reduces attrition, and contributes to service-quality and process improvements. It operates Monday to Friday on a rotating roster between 8:45 AM and 8:00 PM, including public holidays, and values customer focus, resilience, communication, adaptability, accuracy, commercial acumen, and experience with Salesforce and Google Workspace.
