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Customer Service Advisor at Activate Group

Department: Activate Accident Repair

Location
Nottingham, England
Type
Full-time
Level
not_specified
Posted

Description

Activate Accident Repair is hiring a Customer Service Advisor for its Unit C & E site in Hucknall, Nottinghamshire. The role works 45 hours per week from Monday to Friday and serves as the first point of contact for customers and colleagues visiting the bodyshop. Responsibilities include greeting customers, issuing and managing courtesy cars, coordinating collections and deliveries, communicating repair progress and completion times, inspecting vehicles, processing payments and invoices, handling complaints, and following company policies and health and safety requirements. The posting lists customer service, communication, computer literacy, time management, and attention to detail as key skills and provides holiday, bonus, health cash plan, and other benefits.

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