Description
The Customer Service Advisor welcomes customers, coordinates workshop appointments, communicates service status and delays, explains invoices, processes payments, organizes replacement vehicles and rental cars, supports service and sales teams, and maintains accurate customer data. The role requires strong organization, customer orientation, independent work, and MS Office skills, with commercial training preferably in a car dealership or service-oriented environment. The employer is Autohaus Nix GmbH, a family business operating six locations and serving Toyota, Lexus, and Volkswagen Commercial Vehicles.
