Description
The NEC Appeals Service role processes postal appeals by entering correspondence into a CMS, recording and cross-referencing evidence, responding to appellant and council queries, preparing outgoing reports, and assisting adjudicators and senior staff. The role requires contact-centre experience, accurate data processing, telephone and written communication, Microsoft Office skills, and a track record of meeting operational targets. It follows a Monday-to-Saturday rota, offers private medical cover, pension contributions, paid holiday, and other benefits, and requires UK travel and satisfactory vetting, references, and occupational health checks.
