Description
ProCook is hiring a Customer Service Advisor on a fixed-term contract until the end of February 2027. The role provides customer support by phone, email, and live chat; processes orders; offers product advice and after-sales support; resolves delivery and product queries; records feedback; and supports the online ordering process. It follows a two-week rotating schedule of approximately 28.25 hours per week, with office-based and work-from-home days, and requires excellent communication, problem-solving, IT, and customer service skills. The role pays £13.47 per hour and includes hybrid working, parking, gym access, meals, and other benefits.
