Description
Deutsche Post DHL Group is hiring a full-time Customer Service Agent in Chennai, India, to provide email support for its global customer base. The role handles shipment-related inquiries and disputes, escalates complex issues, maintains CRM documentation, and uses translation tools to communicate with German-speaking customers. The position requires at least three to four years of customer service experience, CRM and translation-tool proficiency, strong written English, and onsite work during standard Indian business hours.
