Description
DHL Group is hiring a Customer Service Agent to provide email support to its global customer base, resolve shipment-related issues, maintain CRM documentation, and communicate with German-speaking customers using translation tools. The role requires 3–4 years of customer service experience, CRM and translation-tool proficiency, strong written English, and attention to detail. It is onsite only during standard Indian business hours, with occasional work outside standard hours, and includes annual leave and medical insurance.
