Description
MetTel is hiring a full-time, in-office Customer Service Agent for its Operations team in Salt Lake City, Utah. The role serves as a primary contact for wireline customers, handling phone and email inquiries, orders, service requests, account issues, troubleshooting, repair tickets, escalations, documentation, follow-ups, and process-improvement projects. The position requires at least three years of customer service or account management experience, with telecommunications experience preferred, and offers up to $20 per hour in the United States.
