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Customer Service Agent at Pergolux

Department: Customer Experience

Setup
Hybrid
Location
Sydney, New South Wales
Level
not_specified
Posted

Description

PERGOLUX is hiring a Customer Service Agent to provide exceptional support to internal and external stakeholders across multiple channels, resolve customer enquiries, maintain a professional phone manner, manage competing priorities, and collaborate with cross-functional teams. The role requires prior customer service experience, strong verbal communication, organizational and multitasking abilities, and a calm, collaborative approach. It offers a hybrid work model with 80% on-site and 20% remote work, along with development opportunities, employee discounts, vacation days, and other benefits.

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