Description
Rank Interactive is hiring Customer Service Agents to serve as the first point of contact for players, resolving queries by telephone, email, or chat; coaching customers; managing interactions; maintaining records; promoting offers and games; de-escalating difficult situations; and protecting vulnerable customers through safe-gambling protocols. The role requires excellent English communication, customer focus, problem-solving, active listening, organization, Microsoft Office proficiency, and relevant education or customer-service experience. Benefits include hybrid and flexible working hours, development opportunities, pensions, bonus schemes, and private medical insurance, with benefits varying by brand and location.
