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Customer Service Agent (Inbound) at Ninja Van

Department: Operations

Compensation

MYR 2,500 – MYR 2,700/mo

Setup
On-site
Location
Subang Jaya City Council, Selangor
Level
mid
Posted

Description

Ninja Van is hiring a Customer Service Representative to manage incoming client calls and emails, resolve product or service complaints, assess customer needs, improve processes, handle administrative tasks, compile customer-service reports, and track team progress. The role requires at least SPM or a diploma, minimum two years of customer-service experience, Malaysian citizenship, strong English communication, Microsoft Office knowledge, and willingness to work on a shift-rotation basis; fresh graduates are welcome to apply.

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