Description
Jazz Aviation LP is hiring a Customer Service Agent to represent Air Canada Express at an airport station. The role involves passenger check-in, baggage handling, reservations, ticketing, sales reporting, announcements, gate boarding and deplaning, customer inquiries, special-assistance handling, complaint resolution, and coordination with ramp agents, flight crew, and dispatch. The position requires a high school diploma or equivalent, completion of initial training, a Restricted Area Identification ID pass, at least one year of customer service experience, strong communication and decision-making skills, shift flexibility, and English fluency or working knowledge; airline, travel, or computer experience is preferred, with bilingual English-French ability required in some stations.
