Description
The Customer Service Analyst will receive, review, enter, approve, and track customer purchase orders through Emerson’s Quote to Cash process, resolve order issues and delays, maintain customer and system records, and coordinate with inside sales, the sales force, factories, and other teams. The role requires a bachelor’s degree or equivalent in a relevant business or logistics field, 1–2 years of combined experience in customer service, planning, project management, coordination, order management, logistics, or a related area, proficiency with Windows and Microsoft Office, and intermediate English; Spanish is an asset. Benefits include medical, dental, and pharmacy plans, Wellhub, life insurance, a credit union, private pension, and other employee support programs.
