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Customer Service Analyst at TransUnion

Language
Location
Bogota, Bogota, Capital District
Type
Full-time
Level
entry
Posted

Description

TransUnion is hiring a Rep II, Customer Support Operations role focused on data analysis, quality control, technical problem-solving, process automation, and business intelligence. The position analyzes customer consumption data, resolves data-processing issues, improves Power BI dashboards, and assesses operational risks. It requires a student in the final semesters of Industrial Engineering, Statistics, Applied Mathematics, or a related field, at least one year of experience in database management and programming logic, and advanced Excel skills. The role is on-site at an assigned TransUnion office, preferably in Bogotá, with openness to other cities under the corresponding work model.

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