Department: Customer Service & Experience
The role serves as the day-to-day customer-service and operations contact for a global streetwear brand, handling customer inquiries, order issues, complaints, returns and exchanges, warehouse coordination, and store communications. It also identifies recurring problems and develops fixes with the operations team. The position requires strong communication, organization, Excel, AI, Dutch and English fluency, and is based in Belgium.
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clothing brand
Who reads these anyways? But to those who read this, we’re not just a clothing brand, nor are we a billion dollar company that spends fortunes on an agency to come up with a Chatgpt-type brand description. What are we then? We suggest taking a look at our socials ;)