Description
The Automotive Service Center Representative handles walk-ins, appointments, and returning customers; creates estimates, quotes, and invoices; answers phones and follow-up calls; provides customer service; assists with parts returns and documentation; opens and maintains customer accounts; and confirms mobile-job parts and materials before dispatching drivers. The role requires a positive attitude, customer-service mindset, basic computer skills, and strong communication skills, with prior phone or call-center experience preferred.
