Description
A dynamic beauty-industry company in Munich is hiring a customer service and sales operations professional to serve as the first point of contact for new and existing customers, manage omnichannel order processing, maintain customer data, resolve complaints, and help drive automation and digitalization of customer-care processes using AI tools and self-service solutions. The role works cross-functionally in a fast-growing, international, startup-like environment with strong emphasis on customer orientation, structured execution, and continuous process improvement.
