Description
The employer is hiring a remote bilingual Customer Service and Sales Representative to support families throughout the United States. The role combines customer service, support, client relations, and sales assistance through phone, email, text, and virtual meetings; it involves identifying customer needs, recommending solutions, building relationships, supporting retention and account growth, maintaining CRM records, and participating in training. Candidates must reside in and be legally authorized to work in the United States, be fluent in Spanish, and be comfortable working independently in a remote environment. Customer service, sales, retail, hospitality, banking, healthcare, administrative, or call center experience is preferred, while CRM experience is a plus. The position offers a flexible schedule, professional training and mentorship, career advancement, and long-term growth opportunities.
