Description
INNIO is hiring a customer service and service-project professional in Verona-Dossobuono, Italy. The role owns customer satisfaction and financial KPIs for an assigned customer portfolio, manages contractual issues, claims, escalations, process improvements, and system enhancements, and collaborates with Finance, Operations, Sales, and Safety to support service growth. Candidates should have a technical university degree, 1–3 years of experience in a structured organization, strong communication and problem-solving abilities, data analysis skills, adaptability to digital and AI-focused systems, and fluent English; German is a plus. The position offers a gross annual salary starting at EUR 30,000 plus private health insurance and other benefits.
